Cancellation Policy: When a Renter makes a reservation with a departure date more than 14 days away, a Reservation Deposit is charged when an Owner accepts the reservation. This charge is 25% of the full cost of the trip. Example:More than 14 daysA $400 trip full cost = a $100 Reservation Deposit. When a Renter makes a reservation with a departure date less than 14 days away, the trip’s full cost is due at booking. Example: Less than 14 days A $400 trip full cost = a $400 due at booking. Once an Owner accepts a Reservation Request, a full refund (including service fee) is available for 24 hours – if the departure date is still more than 14 days away. Otherwise, the service fee is non-refundable. At 14 days from departure, the balance of the trip cost is due. If a Reservation is canceled more than 7 days prior to the departure date: Any insurance paid is refunded. Renter is responsible for 25% of the booking total. Renter is responsible for the service fee If a Reservation is canceled less than 7 days prior to the departure date: Any insurance paid is refunded. Renter is responsible for 50% of the booking total. Renter is responsible for the service fee.